Privacy Policy

Thank you for choosing Vexal Hosting LLC (“Host”) for your online needs. By accessing, purchasing, or otherwise using services or systems provided by Host, you (“User”) inherently agree to the following Privacy Policy.

This Privacy Policy explains what information is collected, how it is used, and when it may be disclosed.

1. Information We Collect

Host collects account information including your name, email address, home or business address, and other personally identifiable information. When accessing Host’s systems, your IP address, browser type and version, and service usage statistics are collected. Communications from platforms such as Discord or WHMCS Tickets are also collected.

Payment details such as full card numbers, security codes, and expiration dates are not collected or retained by Host.

2. Use of Information

Host may use collected information to provide and maintain services, process payments, communicate updates and support, or comply with legal obligations.

3. Sharing of Information

Information may be shared with payment processors, law enforcement (upon legal request), or service providers under confidentiality agreements. Host does not sell or provide information to third parties except as described above.

4. Cookies and Tracking

Host uses cookies for login session tracking and analytics. Users may disable cookies in their browser settings at any time.

5. Data Retention

Host retains user data as long as necessary to provide services and comply with legal requirements.

6. User Rights (GDPR)

If a User resides in the European Economic Area (EEA), they have rights under the General Data Protection Regulation (GDPR), including:

• Access, correction, or deletion of personal data
• Objection to or restriction of processing
• Data portability
• The right to lodge a complaint with a data protection authority

Users under 16 must have verifiable parental or guardian consent to use Host’s services.

To exercise your rights, email us at [email protected].

7. Security

Host employs industry-standard security measures to protect your data.

8. Contact

For support inquiries, email us at [email protected].

For legal correspondence, email us at [email protected].